Wael Hussein

wael hussein

United Arab Emirates

Bio Summary

• Deft at setting operating strategy and plan, performance standards, process & procedures best suited for the transition of business plan, underpinning highest standards of services quality, productivity, efficiency, and customer satisfaction

• Leading the planning, coordination, implementation, and execution of projects and provide regular project status reporting to ensure project is proceeding according to required timelines and project budget. Following the PMP, Agile & Hybrid project approaches with the use of PM tools (Jira, Trello & MS-Project).

• Expertise in managing overall implementation projects encompassing planning, monitoring, controlling phases of project lifecycle

• Proficiency in working on process improvement activities through lean initiatives, Kaizen and Six Sigma tools

• Track record of repeated success in achieving targets through detailed planning, leading and inspiring teams, creating common objectives, using clear and open communications, proper follow up, and focus on each individual capabilities and development needs; while managing relationships with multiple stakeholders

• Motivating leader and energetic team player with flair for learning & development, smart & creative, planning & organization skills, communicative and problem solver, and ability to enhance team performances through training/coaching/mentoring

Employment History

GCG - Enterprise Solutions

Project manager

GCG - Enterprise Solutions

September 2020 - April 2023

Dubai - United Arab Emirates

• Seasoned project manager with a variety of project portfolios, managing implementations from start to finish. • Leading the planning, coordination, implementation, and execution of projects and provide regular project ...see more

Canon Emirates

Project manager

Canon Emirates

August 2018 - August 2020

Dubai - United Arab Emirates

• Leading the project house in the company collaborating, coordinating and managing execution of projects, process improvements, process re-engineering, LSS projects. • Handling Business services’ projects in Canon Emi ...see more

Canon Emirates

Sites Manager

Canon Emirates

March 2017 - August 2018

Dubai - United Arab Emirates

Job Profile ● Direct and manage operations in Dubai, Abu Dhabi for a team of 18X operators & engineers, handling digitization and BPO for Canon Customers. ● Accountable for the sites' process mapping and process imp ...see more

Saudi Xerox

Regional Operations Manager

Saudi Xerox

March 2014 - March 2017

Khobar Saudi Arabia

• Direct and manage operations in Eastern region, and report to National GDO Operations Manager • Accountable for statement printing sites in eastern region, managing a team of operators & engineers (25X), and successfu ...see more

Saudi Xerox

Sites Engineer

Saudi Xerox

April 2007 - March 2014

Riyadh Saudi Arabia

Job Profile ● Direct and manage operations in Eastern region, and report to National GDO Operations Manager ● Accountable for statement printing sites in eastern region, managing a team of operators & engineers (25X ...see more

Selected Project Experience

Project Description:
ECM (Enterprise Content Management) solutions Delivery of DMS (Document Management System) Workflow management

Industry: Real Estate

Topic(s): Digital Transformation Management, Document Management Software, Workflow Automation


Project Description:
Delivery, installation and implementation of Asset Management Solutions Asset tagging, verification and consolidation of assets

Industry: Asset Management

Topic(s): AMT Asset Management Software, Asset Tracking


Project Description:
Digitizing of Archived Records including: • Leading a teams of outsourced operators (100X) for onsite digitization work, managing variable batches of archiving files, setting up the correct processes / process re-engineering and managing production for a digitization project of 230 million images / 600 TB of data to be uploaded to OpenText.

Industry: Oil & Gas

Topic(s): Digital Transformation, Digitization, Document Management Software, Optical Character Recognition (OCR), Demilitarized Zones (DMZ)


Project Description:
Delivery installation and commissioning of managed print services

Industry: Colleges & Universities

Topic(s): Managed Print Services, Multifunction Printer (Office Equipment), Print Servers, Printer Repair And Maintenance


Project Description:
Managing Canon Emirates Innovation center

Industry: Marketing and advertising

Topic(s): Color Printing, Digital Printing, Print Finishing Systems, Outdoor Advertising, Events and Conferences


Project Description:
DMS (Documents Management System) for Hospitality sector

Industry: Hotels & Hospitality

Topic(s): Document Management Systems, Optical Character Recognition (OCR), Workflow Automation

Certificates

PMP (Project Management Professional) Lean Six Sigma - Green Belt

Education

Bachelor of Mechanical Engineering

Assiut University

2002

Language Skills

Country Experience

Saudi Arabia United Arab Emirates

Skills

Information Technology

Agile Project Management,

Digital Project Management

Business

Cross-Functional Project Management,

Lean Project Management,

Digitizing Operations,

Operations Management,

Continuous Improvement Process,

Service Level Management,

Standard Operating Procedure,

Cross-Functional Team Leadership,

Service Delivery Improvement

Manufacturing and Production

Equipment Operation

Industry Experience

Public Sector

Education

Oil & Gas

Engineering and Services

Technology

Enterprise Software

Telecom

Fixed-line Operators

Travel & Tourism

Hotels & Hospitality

Media, Sports & Entertainment

Print & Digital Media

Professional Services

Principal Investors

Real Estate