sudip pal

Strategic Leader, with over 23 years of experience in Digital Transformation, Business Process Consulting, Operations Transformation, Process Transformation, Operational Excellence, and Process Automation Programs across IT, Telecom, BFSI, CPG, Healthcare, Media domain.

Played key role in delivering strategic initiatives and programs to achieve organization’s business goals, namely improve productivity, and drive operational success, resulting in a $16M increase in profits in last three years at Ericsson India Global Services.

Hands-on experience in transformation of Service delivery in IBM GBS France and successfully executed Lean transformation programs across all service lines, sectors, practice areas, client accounts and processes in IBM France, resulting in an estimated benefit of €25M.

Proven excellence in providing digital advisory, devising digital strategy for end-to-end transformational engagements in collaboration with SMEs, Consultants, Technologists and other Cross-functional Teams.

Undertook various large-scale digital transformation initiatives in areas of Data and Analytics which leveraged business enablement, reduced costs and streamlined operations to ensure competitiveness in the market.

Received appreciation from the Managing Director and Business Head for industry eminence showcasing Ericsson’s capability on ICT Transformation in 2017 & 2013.

Core Competencies: • Strategic Business Planning, Digital Transformation, Business Transformation, Business Innovation, Process Excellence, Business Process Consulting, Lean Deployment, Six Sigma Master Black Belt, Service Delivery Transformation , Program Management, Automation & Robotic Process Automation (RPA), Team Building & Leadership