gary boyd

Transformation Programme Director at University Hospitals Of Morecambe Bay NHS Foundation Trust

Bio Summary

Gary is a highly experienced Transformation Consultant with 18 years’ performance improvement experience in the healthcare industry within UK (Scotland, England, Southern Ireland, and Wales) and Middle East (KSA). Gary has delivered various transformation improvement projects working in acute and primary care setting to drive change management strategies and performance improvement. Gary brings to healthcare extensive transferable skills and knowledge, experience of PMO development, leading diverse and geographically spread teams, deploying Lean within large acute and community organisations and training client team’s methodology

Employment History

Transformation Programme Director

University Hospitals Of Morecambe Bay NHS Foundation Trust

July 2021 - present

Kendal LA9, UK

Reporting to the Director of Finance, to develop and lead the trust through a Costs Improvement & Transformation Programme to achieve the Trust financial balance for 21/22, 22/23 Key Responsibilities: • Worked with various ...see more

Regional Transformation Consultant

EY

September 2019 - March 2021

Riyadh Saudi Arabia

Working as part of a global team of transformation consultants to achieve the kingdom's healthcare vision of 2030. The transformation program aim was to improve accessibility and efficiency of care delivery while integrating ...see more

Head Of PMO

George Eliot Hospital NHS Trust

April 2019 - August 2019

Nuneaton, UK

Programme Scope: Providing support to the Turnaround Director to develop a Transformation Programme to deliver the trusts CIP challenge for 19/20. Key Responsibilities: • Supporting the Trust’s Director of Transformati ...see more

Transformation Consultant

NHS Ayrshire & Arran

May 2018 - April 2019

Ayr, Saint Ives, UK

Programme Scope: Providing support to the Turnaround Director to develop a Transformation Programme to deliver the trusts CIP challenge for 18/19. Key Responsibilities: • Supporting the Trust’s Director of Transformati ...see more

Senior Consultant Manager

KM&T (Knowledge Management & Transfer)

November 2017 - March 2018

Coventry, UK

UK & Ireland, Healthcare Transformation & Advisory at KM&T KM&T is a global team of improvement specialists working with organisations to help solve complex operational challenges. We pride ourselves on exceeding client expec ...see more

Transformation Consultant

Worcestershire Health And Care NHS Trust

February 2017 - August 2017

Worcester, UK

Programme Scope: Supporting the Turnaround Director to develop a Transformation Programme to deliver the trust 17/18 CIP challenge and develop programmes of work for 18/19. Actively supporting and working with others acting ...see more

Head Of Programme Management Office

South Tyneside and Sunderland NHS Foundation Trust

February 2016 - February 2017

Harton Ln, South Shields NE34 0PL, UK

Programme Scope: Providing support to the Turnaround Director to develop a Transformation Programme to deliver the trusts CIP challenge for 16/17. Key Responsibilities: • Deploying a LEAN Six Sigma approach to identify n ...see more

Transformation Consultant

Croydon Health Services NHS Trust

August 2015 - February 2017

Croydon, UK

Programme Scope Responsible for managing several large and complex related projects and business as usual activities to achieve a beneficial change in line with the strategic goals of the organisation, by coordinating delivery of those projects and activities, business change and benefits realisation utilising a LEAN Six Sigma approach. Projects are complex and possibly high risk in nature and will be involved across a range of organisations / services /stakeholders at a regional and/or national level. The role will ensure that, through all relevant programme and project management staff, all projects produce the required deliverables within the defined quality, time, and cost constraints and to facilitate full realisation of benefits. Programme Activities • Worked with various executive sponsors to develop, agree, and implement a governance structure to enable delivery of the QIPP/Transformation Programme. • Responsible for both leading and governing major programmes of work across the organisation with the aim of ensuring clinically sustainable and financially viable services. • Demonstrated a methodical and structured approach to delivering complex change and the ability to communicate with staff at all levels in the organisation and the public. • Tracking of QIPP projects across the Trust in conjunction with the finance managers for each unit to understand delivery progress (PMO responsibility for project management tracking, finance responsibility for financial delivery tracking). • Collating progress from project leads for onward reporting to Finance Recovery Board in headline summary form. • Tracking the realisation of benefits from projects across the CIP programme from quality and performance indicators used by the board to monitor performance. • Monitor delivery and impact of projects against the overall programme. • Challenge workstream project plans ensuring plans are aligned with the wider transformation programme. • Support Divisions and workstream in delivery of identified schemes and enablers. • Assisted division in completion of PIDs. (Project Initiation Documents).

Transformation Consultant

University Hospital Of South Manchester

January 2015 - July 2017

Manchester, UK

Patient Flow Programme - Engaged as a consultant for a trust wide cost improvement programme ensuring process improvements utilising a Lean Six Sigma approach focusing on patient pathways, clinical variation, sustainability, and increased quality of care. Responsible for development and implementation of LEAN methodology within the PMO. Programme Scope Reporting to the Turnaround Director, to develop and lead the trust through a transformation programme which engaged with stakeholders at various levels inside the organization, to solve complex operational challenges using a LEAN Six Sigma methodology. As part of this role, to oversee the development of a trust wide LEAN programme and delivered process improvement to pathways between Acute, Emergency Division and Primary Care whilst ensuring clinical and management engagement in the development and delivery of strategic CIP targets. Programme Activities • Completed Stakeholder interviews with ADs, CDs, DDoPs, Service Managers, CLs, Consultants, Nurses, and administrators to understand problems & opportunities within each division. • End-to-end Value Stream Mapping of patient pathways. (Current State- Future State) within LoS (Scheduled and Unscheduled Care), Pre-Operative assessment, Radiology Ultrasound Outpatients. • Development of the process to delivery PIDs (Project Initiation Documents) and Plans including QIA (Quality Impact Assessment) Risks and monetary value. • Facilitated sessions within scheduled and unscheduled care to develop and agreed CIP schemes. • Assisted division in completion of PIDs. (Project Initiation Documents) • Facilitated sessions with clinicians and managers to develop CIP schemes with a value of £1.9million for the LoS work stream. • Development of two-year outline plan for LoS across scheduled and unscheduled care. • Implementation of PMO process and R&Rs. • Delivery of improvement projects to support efficiency challenge. (£28mill deficit) • Provided support, advice and skills transfer to front line staff around LEAN methodology of process improvement. (SIPOC, Project Charter, VSM, Workout) • Planning and facilitating workshops as required at both Divisional Director, Executive Level and Middle Management level. • Delivered CIP LoS projects with circa £1.9mill (LoS, scheduled and unscheduled care.) • Delivered a Radiology ultrasound outpatient work stream which reduced breach rates from 6% to 1% and avoided cost of £14,500 per month.

Transformation Consultant

Pennine Care NHS Foundation Trust

January 2014 - February 2015

Manchester, UK

Patient Flow Programme - Engaged as an External Consultant Programme Manager for a trust wide cost improvement programme ensuring process improvements utilising a Lean approach focusing on patient pathways, clinical variation, sustainability, and increased quality of care. Programme Scope Working as part of a trust turnaround team across various divisions including Diagnostics, Woman’s & Children’s, Medicine and Surgery, to develop a sustainable PMO transformation directorate which, with key stakeholders, will deliver a systematic approach to examine and re-engineer the patient pathway processes to reduce patient length of stay in hospital, streamline, and enhanced the entire patient journey from the community to admission to discharge. This had the added effect of increasing bed capacity whilst decreasing cancellation of operations - resulting in measurable cost reductions, increase in quality and more manageable demands on the valuable time of hospital staff. Programme Activities • Completed Stakeholder interviews with ADs, CDs, DDs, Service Managers, CLs, Consultants, Nurses, and administrators to understand problems & opportunities within each division. • End-to-end process mapping of patient pathways. (Current State- Future State) • Development of the process to delivery PIDs (Project Initiation Documents) and Plans including QIA (Quality Impact Assessment) Risks and monetary value. • Facilitated sessions with each division to develop and agreed CIP schemes. • Assisted division in completion of PIDs. (Project Initiation Documents) • Delivery of two-year (£32m deficit mil) CIP plans to the TDA (Trust Development Authority) for agreement. • Facilitated sessions with clinicians and managers to develop blueprint of future service redesign plans utilising lean and Six Sigma methodology. • Interim Head of PMO until replacement for Head of PMO was assigned. • Development of two-year outline plan for patient flow. • Implementation of PMO process and R&Rs. • Delivery of improvement projects to support efficiency challenge. (£32mill deficit) • Provided support, advice and skills transference to front line staff around Leam methodology of process improvement. (SIPOC, Project Charter, VSM, Workout) • Profiling plans to target. • Planning and facilitating workshops as required at both Divisional Director and Executive Level. • Delivered process improvement to service delivery across Outpatients, Paediatric Pathway and Gynaecology Oncology 62-day pathway. • Delivered CIP projects with circa £1mill (Outpatients, Paediatric Pathway)

Consultant Manager

General Electric

February 2010 - February 2015

London, UK

Succeeded with an inclusive and collaborative approach with health care providers across the acute and community provider setting working with executives, physicians, clinicians, and staff to help them in their efforts to rad ...see more

Regional Programme Manager

Meridian Productivity Limited

March 2004 - February 2010

Edinburgh, UK

Position(s) Held: Productivity Specialist, Assistant Project Manager, Project Manager, Regional Project Manager. Assisted clients across the UK and Ireland within the healthcare environment in achieving a reduction in operat ...see more

Junior Consultant

IMPAC Consulting

February 2002 - August 2002

Glasgow, UK

• Working with the Chief Analysts to complete studies to identify operational opportunity. in the existing processes. • Development of process improvements within the area assigned up to and including the installation o ...see more

Selected Project Experience

Project Description:

Outpatient Optimisation Programme -Implementation of process improvements, capacity modelling, master scheduling to assist service improvements and cost savings programme. Programme Scope Implemented a process improvement methodology which included the following: • Conducted Stakeholder interviews with ADs, CDs, Service Managers, CLs, Consultants, Nurses, and administrators to understand problems & opportunities within OPD. • Developed a Project Charter and Project Mandate • Conducted LEAN Awareness Sessions • 1-hour session designed to spread awareness of Lean. • Conducted LEAN Basic Training Sessions • The session provided participants with an insight into the fundamentals of Lean and Change Acceleration Process. • Facilitated 1-day Value Stream Mapping Session • End-to-end process mapping of hospital led clinic cancellations from leave request to re-booked patient appointment. Programme Deliverables • The Master Schedule highlighted 2220 unutilised consultant-led sessions between Apr – Dec 2012 across 17 specialties • For 3 specialties* (T&O, Ophthalmology, Rheumatology) missed income is approx. £260K (for 9 months) • The Hospital-led Cancellation Analysis identified 200 clinics cancelled with <6weeks notice. • For 3 specialties incurred approx. £65K cancellation costs** (for 9 months) • The Action Plans that emerged from the Value Stream Mapping and Rapid Improvement Event focused around 3 key themes: • Amending and confirming the Trust Leave Policy • Implementing a leave request and management system in line with the Trust Leave Policy • Implementing an OPD scorecard to monitor and improve service performance and increase clinical ownership thereof.

Industry: Healthcare

Topic(s): Healthcare

Education

Bachelor's in Business Administration/Management

Life University

1996

Language Skills

English

Country Experience

Saudi Arabia United Kingdom

Skills

Business

Change & Implementation,

Transformation Management Office,

Performance Management System,

Monitoring & Evaluation,

Dashboard Development,

Project Management

gary boyd

Bio Summary

Employment History

Transformation Programme Director

University Hospitals Of Morecambe Bay NHS Foundation Trust

Regional Transformation Consultant

EY

Head Of PMO

George Eliot Hospital NHS Trust

Transformation Consultant

NHS Ayrshire & Arran

Senior Consultant Manager

KM&T (Knowledge Management & Transfer)

Transformation Consultant

Worcestershire Health And Care NHS Trust

Head Of Programme Management Office

South Tyneside and Sunderland NHS Foundation Trust

Transformation Consultant

Croydon Health Services NHS Trust

Transformation Consultant

University Hospital Of South Manchester

Transformation Consultant

Pennine Care NHS Foundation Trust

Consultant Manager

General Electric

Regional Programme Manager

Meridian Productivity Limited

Junior Consultant

IMPAC Consulting

Selected Project Experience

Education

Bachelor's in Business Administration/Management

Life University

Language Skills

Country Experience

Skills

Business

Finance

Education and Training

Health Care