Charles Tugendhat

charles tugendhat

Freelance Consultant at Kippen Consulting

United Kingdom

Bio Summary

Specialist in delivering strategic insight and transformation projects across organisations from small business units to global enterprises including world-leading transport and media organisations British Airways, BBC and EMI Music

Employment History

Kippen Consulting

Freelance Consultant

Kippen Consulting

May 2017 - present

London, UK

Startups, independent consulting - Launch COO for premium food delivery startup - freelance contract supporting B2B edtech startup - freelance contract supporting FTSE100 REIT with long term corporate vision & strategy - fre ...see more


Director, Digital Media Services


September 2013 - April 2017

London, UK

BBC Studios and Post Production is a commercial subsidiary of the BBC which operates at arm's length to the main Public Service division, and to BBCWorldwide. The award-winning Digital Media Services team provides specialist ...see more

EMI Music

SVP Catalogue Development

EMI Music

September 2009 - April 2013

London, UK

Responsible for identifying and implementing revenue opportunities across digital partners • Leading pricing strategy delivering £mm annual revenue benefit• Implementing digital merchandising best practices to optimise p ...see more

Boston Consulting Group - BCG


Boston Consulting Group - BCG

March 2007 - April 2009

London, UK

Industry experience includes consumer and industrial goods, media, energy and pharmaceuticals Specific projects include: • UK strategy plans for global alcoholic beverages company and UK food company • Profitability impro ...see more

British Airways


British Airways

September 1996 - March 2007

London, UK

various roles in operations, communications and product development British Airways World Cargo 2003 - 2007 Successfully launched 3 new products to market with total first year revenue of£30m Designed communication programm ...see more

Selected Project Experience

Project Description:
Independent consulting engagement to review and improve operational performance of wholesale artisan baking division (£40m + turnover). Reporting to MD and working with frontline operational and cross-functional teams: devised analytical approach, defined key metrics/KPIs, implemented operational review processes, defined staffing roles and activities in key areas, introduced cross-company SOPs, defined priorities and designed technology roadmap, implemented new operational processes to address performance issues

Industry: Consumer Products

Topic(s): Operations

Project Description:
Supported senior management of top3 UK REIT (Property Developer) to develop 10-year strategic vision including planning and implementation. Worked as independent consultant with sole responsibility for design and execution of the project

Industry: Real Estate & Construction

Topic(s): Strategy & Planning


Bachelor's in History

Cambridge University


Language Skills

Country Experience

Germany United Kingdom



Continuous Improvement,

Operational Excellence,

Operation Management,

Project Management,

Benchmarking & Best Practice,

Business Case,

Business Planning,

Business Unit Strategy,

Corporate Strategy,

Operating Model,

Strategic Planning,

Business Process Management,

Innovation Strategy,


Strategic Management,

Industry Experience

Real Estate & Construction

Master Development