Charles Tugendhat

Freelance Consultant

United Kingdom

Bio Summary

Specialist in delivering strategic insight and transformation projects across organisations from small business units to global enterprises including world-leading transport and media organisations British Airways, BBC and EMI Music

Employment History

Freelance Consultant

Kippen Consulting

May 2017 - present

Startups, independent consulting - Launch COO for premium food delivery startup - freelance contract supporting B2B edtech startup - freelance contract supporting FTSE100 REIT with long term corporate vision & strategy - fre ...see more

Director, Digital Media Services


September 2013 - April 2017

BBC Studios and Post Production is a commercial subsidiary of the BBC which operates at arm's length to the main Public Service division, and to BBCWorldwide. The award-winning Digital Media Services team provides specialist ...see more

SVP Catalogue Development

EMI Music

September 2009 - April 2013

Responsible for identifying and implementing revenue opportunities across digital partners • Leading pricing strategy delivering £mm annual revenue benefit• Implementing digital merchandising best practices to optimise p ...see more


Boston Consulting Group - BCG

March 2007 - April 2009

Industry experience includes consumer and industrial goods, media, energy and pharmaceuticals Specific projects include: • UK strategy plans for global alcoholic beverages company and UK food company • Profitability impro ...see more


British Airways

September 1996 - March 2007

various roles in operations, communications and product development British Airways World Cargo 2003 - 2007 Successfully launched 3 new products to market with total first year revenue of£30m Designed communication programm ...see more

Selected Project Experience

Project Description:

Independent consulting engagement to review and improve operational performance of wholesale artisan baking division (£40m + turnover). Reporting to MD and working with frontline operational and cross-functional teams: devised analytical approach, defined key metrics/KPIs, implemented operational review processes, defined staffing roles and activities in key areas, introduced cross-company SOPs, defined priorities and designed technology roadmap, implemented new operational processes to address performance issues

Industry: Consumer Products

Topic(s): Operations

Project Description:

Supported senior management of top3 UK REIT (Property Developer) to develop 10-year strategic vision including planning and implementation. Worked as independent consultant with sole responsibility for design and execution of the project

Industry: Real Estate & Construction

Topic(s): Strategy & Planning


Bachelor's in History Cambridge University 1993

Language Skills

English French

Country Experience

Germany United Kingdom


Continuous Improvement, Operational Excellence, Operation Management, Project Management, Benchmarking & Best Practice, Business Case, Business Planning, Business Unit Strategy, Corporate Strategy, Operating Model, Strategic Planning, Business Process Management, Innovation Strategy, Purpose, Strategic Management,

Industry Experience

Real Estate & Construction
Master Development