charles tugendhat

Freelance Consultant at Kippen Consulting

Bio Summary

Specialist in delivering strategic insight and transformation projects across organisations from small business units to global enterprises including world-leading transport and media organisations British Airways, BBC and EMI Music

Employment History

Freelance Consultant

Kippen Consulting

May 2017 - present

London, UK

Startups, independent consulting - Launch COO for premium food delivery startup - freelance contract supporting B2B edtech startup - freelance contract supporting FTSE100 REIT with long term corporate vision & strategy - fre ...see more

Director, Digital Media Services

BBC

September 2013 - April 2017

London, UK

BBC Studios and Post Production is a commercial subsidiary of the BBC which operates at arm's length to the main Public Service division, and to BBCWorldwide. The award-winning Digital Media Services team provides specialist ...see more

SVP Catalogue Development

EMI Music

September 2009 - April 2013

London, UK

Responsible for identifying and implementing revenue opportunities across digital partners • Leading pricing strategy delivering £mm annual revenue benefit• Implementing digital merchandising best practices to optimise p ...see more

Consultant

Boston Consulting Group - BCG

March 2007 - April 2009

London, UK

Industry experience includes consumer and industrial goods, media, energy and pharmaceuticals Specific projects include: • UK strategy plans for global alcoholic beverages company and UK food company • Profitability impro ...see more

Various

British Airways

September 1996 - March 2007

London, UK

various roles in operations, communications and product development British Airways World Cargo 2003 - 2007 Successfully launched 3 new products to market with total first year revenue of£30m Designed communication programm ...see more

Selected Project Experience

Project Description:

Independent consulting engagement to review and improve operational performance of wholesale artisan baking division (£40m + turnover). Reporting to MD and working with frontline operational and cross-functional teams: devised analytical approach, defined key metrics/KPIs, implemented operational review processes, defined staffing roles and activities in key areas, introduced cross-company SOPs, defined priorities and designed technology roadmap, implemented new operational processes to address performance issues

Industry: Consumer Products

Topic(s): Operations

Project Description:

Supported senior management of top3 UK REIT (Property Developer) to develop 10-year strategic vision including planning and implementation. Worked as independent consultant with sole responsibility for design and execution of the project

Industry: Real Estate & Construction

Topic(s): Strategy & Planning

Education

Bachelor's in History

Cambridge University

1993

Language Skills

English French

Country Experience

Germany United Kingdom

Skills

Business

Continuous Improvement,

Operational Excellence,

Operation Management,

Project Management,

Benchmarking & Best Practice,

Business Case,

Business Planning,

Business Unit Strategy,

Corporate Strategy,

Operating Model,

Strategic Planning,

Business Process Management,

Innovation Strategy,

Purpose,

Strategic Management,

Industry Experience

Real Estate & Construction

Master Development